Document Type: Original Article
Department of Management, Kish International Branch, Islamic Azad University, Kish Island, Iran
Department of Management, Tehran Sciences and Researches Azad University, Tehran, Iran
Department of Accounting, Khatam University, Tehran, Iran
The purpose of this paper is to identify and prioritize environmental criteria of sustainable outsourcing model in Fajr Jam Gas refining company with hierarchical analysis procedure method. In order to identify environmental criteria, the identified strategic goals of the model are categorized in the most four aspects of the balanced scorecard and three dimensions of economic, social and environmental sustainability. to determine the importance of each environmental criteria in terms of four groups of experts (members of the outsourcing committee, managers, supervisors and experts in the company) are reported using Analytic Hierarchy Process (AHP) method and the results of research are reported through EXPERT CHOICE software. The findings indicated that in order to design sustainable outsourcing model using a balanced scorecard, seven strategic objectives in environmental dimension had to be considered two objectives in learning and growth aspect, two objectives in internal business processes aspect, two objectives in customer satisfaction aspect and a strategic environmental objective in financial performance aspect were identified. Finally, using a paired comparisons questionnaire, the importance of each strategic objective was calculated and prioritized.